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Tom, Heather and the CBP family have provided our company with the highest level of service in our 20 plus years of working with them. As our company has grown and changed, CBP has met our diverse needs and supported us through many challenges, allowing us to provide our employees with competitive and comprehensive benefits. They are responsive, thorough, caring and, most importantly, they meet our business needs in the management of our employee benefits. CBP’s assistance to our staff throughout the years demonstrates their dedication and passion for what they do.

So Young Lee
Director of HR, Center for Urban Community Services


We have been working with CB Plans for over 10 years and I can’t tell you how happy we are to be a loyal customer. Whether it be a question during or after business hours they always respond quickly to our calls or emails. Year after year benefits are no easy task but we feel confident with CB Plans and the services they provide for all of our needs.  The team is very efficient, very friendly and only a call away, which is what we need in a broker.  We look forward to doing business with CB Plans for many years to come!

Daneen Spitaletto
HR Manager, Thermo Systems


I have worked with both Tom Richman and Heather Best of Creative Benefits Plans for the past 20+ years.  Their knowledge regarding their industry is unsurpassed. Several years ago, we went thru a company change and they were right there to assist with getting everything and everyone changed over without any issues or interruptions with the coverages they handle for us.  They go above and beyond to answer any questions you may have, and they make sure they do their due diligence and get you an answer in a timely fashion.  It is a pleasure working with them, and due to their knowledge, it makes my job so much easier too.

Mary Ellen Cardillo
Manager Administration & Accounting of BLC Textiles

Creative Benefit Plans has been the insurance broker for Town & Country Living for over 20 years. With superior knowledge and expertise of the insurance industry, CBP evaluates benefit options based, not only on company’s needs as a whole, but on individual employee needs as well. Throughout T&C’s business partnership with CBP, T&C has been able to control our costs while still providing our employees with quality benefit options at affordable rates. From evaluating plans to answering questions on benefits to resolving employee issues, no matter what, CBP has always provided T&C with superior professional customer service at a personal level.

Brenda K. Compton
Manager, Personnel & Administration – Town & Country Living


Creative Benefit Plans has been the insurance broker for our company for the past 15 years.  In that time, we have been consistently satisfied with the professional service we have received.  We appreciate all that the team at Creative Benefit Plans does for us.  Each year, our plans are evaluated to ensure that our company has the best plans for our group at the most competitive rates.  They welcome the chance to help resolve any problems members may be having with their benefits and/or claims.  Their staff is both knowledgeable and friendly.  We value the professional relationship that has been maintained for so many years.  It is evident that this is a group of people who are dedicated to doing the best job they can in their profession.

Jeanne Rechtorovic
VP of Consulate, Ltd.